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Do you NEED your workforce to #safeguard children?

Safeguarding

Do you NEED your workforce to #safeguard children?

Do you NEED your work force to #safeguard children, to not only to do the bare minimum? To understand that their actions can and do make a difference to the lives of others?

This challenge was put to us a while ago. We were asked to partner a large organisation with a statutory duty to safeguard and promote the welfare of children and a workforce that felt #safeguarding was a distraction from their daily duties.

But the “challenge” could easily have been similar with vulnerable adults, older customers or even customers from different ethnic backgrounds.

The challenge is about hearts and minds, about designing and delivering a course that inspires, motivates and changes behaviour. It is what we do here at PDP and we love it. Check  this out. Can we help your orgaisation move its culture forward?

The Grab

To move hear#safeguardts and minds you need to be inspirational, you need to quickly resonate with the audience and convince them that they can and MUST make a difference. In a previous blog on #safeguarding, workers moral and legal responsibilities were touched on. Here those responsibilities have to be  firmly addressed.

This is where our close consultations with you and your business come to the fore; we will utilise case studies or examples and put them into a national context. Then explore the real issues that face children in the UK in 2014, what that means, and the effect that your workforce can have on improving the lot of children. The impact of this session sets the tone for the rest of the training, firmly placing the responsibility where it should be, with adults that can make a difference. Your work force.

A public sector employee told me this story in 2009.

On official business a team of workers were asked to attend a basement property in London. The accommodation was described as being a cellar, a 1 room flat. In the room was a small galley kitchen, a shower curtain and loo and two beds. The double bed was where the two adults slept, the smaller bed for the three children living there. Now this at the very least describes a poverty issue, but possibly worse.

The workers had a hostile reception, but had to undertake some checks. During the investigation one worker noticed that the carpet has some strange shiny bits on it. On closer inspection there was evidence of rat excrement on the floor, there was a rat run in the room! Additionally there were soiled nappy’s and signs that one of the children hadn’t made it to the lavatory. I said to the employee how awful that must have been, he responded that they see this stuff “all of the time”.  I tried to empathise with him by saying how terrible it must be to work in rat infestation, rat excrement and human waste, to little avail. I asked him what they did.

They completed the work and left the property. I thought he was joking. I asked about the children. He told me that he worked for a particular arm of the public sector NOT Marks and Spencers. I can’t tell you the depth of horror I felt at this, but they needed to be moved forward. So I explained the following with the personal consequences that in-action could cause.

QUESTION: What should you say to this employee to try and demonstrate to him, and everyone else around that his response is inappropriate?  He has clearly missed the point, and needs to know that in 2014 he has a duty to report what he has seen. Even though its not his core job role, his duty to #safeguard children is still duty.

Stage 1

  • YOU KNOW that #SAFEGUARDING is really important, but don’t know how to do it.
  • EXAMPLE: Your first day in a new job. You have passed the interview you know that you are qualified, keen and ready to do the job. but you haven’t a clue of what to do! You are highly aware that you don’t know enough. You can’t really be left alone

Its called – Conscious Incompetence

Stage 2

  • #SAFEGUARDING is at the front of your mind and you are always aware of children at work.
  • EXAMPLE: In almost every job someone will take you under their wing and show you the ropes, make sure that you are safe to do the job before they release you into the wild. At this stage everything is done by the book, every “i “is dotted every “t” is crossed. Your minder, mentor, coach or buddy co-pilots with you.

Its called – Conscious Competence

Stage 3

  • #SAFEGUARDING is a natural thing, you assimilate risk and make quick, but accurate and appropriate decisions
  • EXAMPLE: After a while you become really proficient at your job, you have seen loads of examples of good and poor outcomes, you can see pitfalls and avoid them, so don’t need to use all of your brain power to complete tasks because you are becoming the expert.

 Its called –Unconscious Competence

Stage 4

  • This is where colleagues get dulled by what they see.  When things are seen frequently they become NORMAL when they are not. #SAFGUARDING ceases to happen because your focus is on other things that seem to be really important at the expense of all else
  • EXAMPLE: When people have been doing a job for a while, they can become resistant to change, take the eye off the ball, operate without much thought to things that should be important. This is like picking up your phone whilst driving, people do it but they shouldn’t.

Its called – Unconscious Incompetence

And this stuff gets business’ a bad name, employees the sack and tragically more children become statistics because someone that should have done better didn’t!

Don’t allow your teams to be unconsciously incompetent.  Let us help you to design and deliver meaningful programmes that have an impact and make a difference to your business, colleagues job security and #Safeguarding #Children. Lets get the right things right.

Contact Richard or Paula to let them help out on 08712 349 873

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Follow Paula on Twitter or Richard on Twitter

Richard@professionaldevelopmentpeople.co.uk

Paula@professionaldevelopmentpeople.co.uk

#Safeguarding children – Your responsibility

#Safeguarding children - Your responsibility

#Safeguarding children – Your responsibility.

  • Q1. Should you have any? Well morally you should……
  • Q2.Do you have any? We don’t all share that moral imperative so some people turn a blind eye….
  • Q3.Does your place of work mean that responsibility is also a legal one? Many people that fit into Q2 also work in, or contract with, organisations that have a duty to #safeguard children. By working within that business you  have a legal duty to do the same.

 

#Safeguarding children – some facts…

 

Why is it so important that we #safeguard and promote the welfare of children? Have a look at this link, which isn’t graphic, but is informative.  (OFSTED VIDEO)

Where issues are seen to be real, are talked about, are factored into organisational behaviour we get better results.

Did you know that “20% of child deaths reviewed in England between 2010 and 2011 were from preventable causes including accidents, suicide, abuse, and neglect.” (Click to the Lancet research). #

According to the NSPCC (National Society for the Prevention of Cruelty to Children)

“in in the 17-month period to the end of August 2008 local authorities in England notified Ofsted of 424 serious incidents involving the deaths of 282 children. This equates to 199 annually, or almost four children each week. Since publication of this report, Ofsted has clarified that 210 of these deaths, i.e. three each week, were actually attributable to abuse or neglect (Gilbert,2008).”

This was also within the time frame of Peter Connoly’s Death (Baby P).

Does that shock you? Revolt you? It is something that needs to change and is within all of our wit to change.

 

#Safeguarding Children – What can I do?safeguarding

Do you ever hear voices? I do, I have been checked out and I am OK! These voices say things to me like “what is happening there?”, “did she really say that?”, “What does that mean”, “OMG …!.”

We all have these voices and should try to turn up that volume when encountering children through our work (legal responsibility) but actually we ought to be doing this outside of work too… (moral responsibility?)

So what types of things might we encounter that would set these voices off, that might ring Alarm bells?

 

#Safeguarding – the 5 broad categories of abuse

In England and Wales there are 5 broad categories of abuse, which help us to focus on things that might be happening.

The numbers quoted here are attributed to the NSPCC (LINK)

 

Physical Abuse

  • hurting a child.
  • causing deliberate injuries.
  • 1 in14 children have been physically abused, 20% of the NSPCC helpline calls were about this last year.

 

Sexual Abuse

  • when a child is forced or coerced to take part in sexual activity, whether the abuse is physical or not. This includes grooming and online abuse.
  • 1 in three children that are sexually abused stay silent.
  • 1 in 20 children in the Uk have suffered sexual abuse.

 

Emotional

  • when a child is deliberately ignored, humiliated, isolated or scared.
  • 1 in 14 Uk children have suffered this from a parent or guardian.

 

Neglect

  • failing to meet a child’s basic needs through things like poor diet, emotional welfare, clothing, warmth and love.
  • 1 in 10 children have experienced neglect.

 

Domestic Violence

  • where children are present, when adults abuse each other, intimidate, bully or undertake acts of physical violence.
  • being present doesn’t need to mean in the room! Ever had your in-laws staying?
  • 1 in 5 children have been exposed to domestic violence.
  • 60% of serious case reviews quote domestic abuse as being a significant factor.

 The dangers of categorising abuse

WAbusee need to be able to describe what we have encountered in a logical clear way. This adds clarity to our referrals, but to attribute only one of these categories to a child is too simplistic. How can someone that is being beaten (physically abused) not also be a victim of Neglect and Emotional abuse. The categories can help us, but professionals always look at the broader picture.

I hope you found this interesting, in subsequent blogs we will look at what you can really see, hear and feel that would require you to take some action.

At PDP we consult, design and deliver programmes around safeguarding and promoting the welfare of children that are stimulating, engaging and developmental.  We recognise your business has its own specific needs and bespoke programmes accordingly.

Here is an example of direct feedback from the a customer last week

 

“I think this course was useful to everyone not just operational

staff, his personal knowledge on the subject was outstanding and his personal

experience helped to overview real scenarios as opposed to

made up scenario’s following a powerpoint.”

Let us help you and your business make a difference.

 Like us on Facebook Professional Development People and  Twitter @richardjonesPDP  or @therealme_PDP

or Email Richard@professionaldevelopmentpeople.co.uk

 

Useful other resources @nspcc @paladinservice @ceopuk